Take only permitted amounts
In England, the usual tenancy-deposit cap is five weeks’ rent where annual rent is below £50,000 and six weeks where it is between £50,000 and £100,000. A holding deposit is capped at one week.
Use a government-approved scheme for a qualifying assured periodic tenancy and serve the required information correctly. Diary every statutory deadline.
Make the inventory neutral
Describe condition and cleanliness room by room, including serial numbers, keys and meter readings. Use dated photographs that show both context and detail. Give the tenant a realistic period to propose corrections.
An independent clerk can help, but accuracy and both sides’ opportunity to comment matter more than branding.
Handle deductions proportionately
Compare check-in and check-out evidence, account for age and normal use, and provide invoices or a reasonable calculation. A deposit is not a new-for-old insurance policy.
Communicate the proposed allocation promptly. If agreement fails, use the protection scheme’s resolution process and submit an organised evidence pack.